Privacy Policy

This policy explains, in plain words, what personal data this website collects and how it is used. The site is operated by MONDO GRANITI & MARMI SRL (CUI 31354709), Strada Făgetului 87, Lugoj 305500, Romania — the company behind Repatriation Care. Contact: support@repatriationcare.co.uk.

What we collect, and why

• The contact form asks for your name, phone number, optional email, destination country and an optional message. We use these for exactly one purpose: to contact you about the repatriation you asked us about. The submission is sent to our support inbox; it is not used for marketing lists and is not sold or shared with third parties.
• Phone and WhatsApp contact happens on your initiative; the numbers you call or message are operated by our team.
• Server logs (IP address, pages requested, time) are kept for security and troubleshooting, as with virtually every website, and rotate automatically.

Cookies

The site currently sets only strictly functional cookies (for example, security tokens when submitting the form). If we later add measurement or advertising tools, this page will be updated and, where required, your consent will be requested first.

How long we keep data

Form submissions and related correspondence are kept for as long as needed to handle your request and to meet legal record-keeping obligations, then deleted.

Your rights

Under the UK GDPR and the EU GDPR you can ask us at any time to access, correct or delete the personal data we hold about you, or to restrict or object to its processing. Write to support@repatriationcare.co.uk and we will respond promptly. You also have the right to lodge a complaint with a supervisory authority (in the UK, the ICO; in Romania, ANSPDCP).